Refund policy

Refunds:
There are no refunds or exchanges on any furniture unless the items are defective. We ask that you email us with images of the damage, and we will arrange for an exchange of the damaged pieces.

How to cancel my order? 
You may cancel your order anytime before the product leaves our warehouse for a full refund (this is likely to be within 24 hours of you placing the order) by contacting us. If you cancel your order after the product has left our warehouse, we will deduct the shipping and return shipping charges. 

Other details about your orders with us

Please check your merchandise and sign in the presence of the delivery company representative to indicate that your delivery has been received. Examine your order upon delivery to ensure that there are no visible signs of damage.

If the product arrives in damaged condition, you should not accept delivery of the product that has been shipped. In case there is any damage discovered after taking the product out of its packaging, it is your responsibility to notify us regarding the damage within 48 hours of accepting delivery. When notifying us about this issue, you must send us a picture of the actual damage via email so we can assess what needs to be done.

 

All sales are final. Items can only be replaced due to damage while shipping or missing parts.